This training event involves a mix of best practices lecture, demos and workshop style presentations.
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  • Keynote: Social Media Gone Wild: Protecting Agencies from Legal Issues
    Julie Tappendorf, Chicago-based attorney with Ancel Glink
  • Government Profiles With Personality
    Captain Thanh Nguyen, Garden Grove Fire Department, CA
  • Bilingual Social Media Outreach (Spanish & Chinese)
    Lauren Gold & Siye (Walter) Yu, City of San Gabriel and Elsa Covarrubias, Anaheim Fire and Rescue, CA
  • Why & How to Embrace Snapchat in Government
    Jennifer Davies, City of Las Vegas, NV
  • Facebook Advertising for Government
    Amplify Relations, NV
  • Time-Saving Social Media Tools & Tricks
    Nick Smith, City of Gaithersburg, MD
  • How to Leverage the Media in Your Social Strategy
    Katie Nelson, Mountain View Police Dept., CA
  • Facebook & Twitter Revisited: New Features & Strategy
    Chris Hsiung, Mountain View PD
  • Wildfire Communication on Social Media
    Thomas Christensen, San Diego County, CA
  • PanelManaging Crisis on Social Media
    Kristy Dalton, GSM; Jennifer Alvarez, Town of Gilbert, AZ; and Chris Hsiung, Mountain View PD
  • Video for Community Outreach
    Erin Cochran & Maureen “Mo” De Nieva, Marin County Health & Human Services, CA
  • Getting a Social Media Team Up & Running
    Lt. Tim Martin, HBPD, CA
  • Canva: Creating Social Media Graphics
    Brittany (Ritzi) Foust, City of Corona, CA
  • Reacting to Online Hostility
    Tom Lorenz, City of Glendale, CA