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AI in Government: GSMCON2024 keynote on future of socialgov

Feb 27, 2024

The 2024 Government Social Media Conference – the premier event for government professionals – is happening April 16-18, 2024. Virtual tickets are still available! All attendees can expect 2.5 days filled with actionable sessions, genuine networking opportunities and much more. Regular Registration prices end after February 29, 2024 - get your virtual ticket today.

How will artificial intelligence impact the future of government social media?

Team GSM’s Founder Kristy Dalton and Social Media Manager Ariana Donley are taking an in-depth look at this very question during the 2024 Government Social Media Conference. Join them during this special keynote conversation all about not only the impact AI has on socialgovs today, but also how you can shape your own future.

General Session: AI in Government: Decoding the Future for SocialGov Professionals
Kristy Dalton, GSM Founder
Ariana Donley, GSM Social Media Manager

Join GSM Founder Kristy Dalton and Social Media Manager Ariana Donley in a forward-looking keynote conversation on the role of artificial intelligence (AI) in transforming government communication. This session serves as a timely "where are we now" update, building on the insights shared at last year's event. Kristy and Ariana will explore how AI continues to evolve within the public sector, highlighting its potential to innovate services and impact social media management, alongside the challenges it presents, from ethical considerations to amplifying misinformation. This engaging session shares actionable advice to help you stay in the driver’s seat, whether you’re open to AI, hesitant or resistant. Don’t miss this insightful discussion!

Meet Kristy and Ariana! Kristy Dalton is the founder and CEO of Government Social Media, the largest network of government social media professionals, the creator and Conference Director for GSMCON, and the executive director for the GSM professional association. She served in government for years, launching city social media profiles in 2008 when government agencies were just beginning to explore social media. She’s a frequent event keynote and speaker, having presented in most U.S. states and even having served as a delegate at a NATO social media summit in Sarajevo. Kristy enjoys guiding her audience through an entertaining journey, mindset shift and sharing how no concept is ever boring if you teach it the right way!

Ariana Donley is our team's resident social media expert who coordinates, trains and hosts on all things related to social strategy and public engagement. Ariana served the Birmingham Police Department as a Crime Prevention Officer and later as the department’s first Public Relations Manager. She is passionate about GSM’s mission to provide help and resources to government social media communicators and enjoys the positive and supportive team work environment.

Don’t wait! Last chance for Regular Registration prices

Only virtual tickets are still available for GSMCON2024! You don’t want to be the socialgov missing out on:

  • Hearing from over 40 speakers! These speakers are taking the general session and breakout stages to talk about topics that matter most to you in your role as a government social media professional.
  • Session labeling for tracks and levels so you can make your GSMCON experience exactly what you need to succeed. View our speakers, packed lineup and session descriptions.
  • Special hosts & emcees to guide your virtual GSMCON2024 experience.
  • Watching most keynote, general and breakout sessions in real-time from the comfort of wherever you are, meaning you’ll be right there with speakers and other attendees as sessions are happening!
  • Want to meet fellow socialgovs? Get ready for virtual networking! You’re invited to a virtual-only Welcome Reception on Monday, April 15 to kickoff your GSMCON experience.
  • No travel! Access GSMCON from wherever you are with an internet connection.
  • Participate in the Golden Post Awards! Grab lunch and join in on the ceremony fun by being part of this special awards ceremony recognizing the work of socialgovs across the U.S.
  • Post event, you’ll get on-demand access to most session recordings for 3 months!

Regular Registration officially ends after 11:59pm PT February 29, 2024. Get your virtual ticket today to save your virtual seat for the socialgov event of the year (plus, you’ll save the most!). Starting March 1, the Last-Minute Registration rate for virtual tickets increases to $519.

Achieve mastery in social media by getting your virtual ticket today for GSMCONthe premier social media conference for government. Learn best practices, actionable advice, virtually get together with fellow socialgovs and log off with the tools you need to do your job best. Register now.

We’ll see you virtually at GSMCON2024!


Government Social Media empowers government professionals to achieve mastery in social media through conferences, online training, and professional association membership.

Best communicate with the public you serve and get connected with fellow socialgovs by registering for the 2024 Government Social Media Conference happening in Palm Springs, California or virtually from wherever you are! Join our free network for bi-weekly Government Social Media Chats or professional association for member-only webinars. Sign up for our newsletter to get the latest updates on training, events and more.

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