GSMCHAT Archive

Click on a topic below to find a recap of the best tweets from GSMCHAT when we previously hosted the chat publicly on Twitter. GSMCHAT is now hosted on our private, free member network. We've run the chat every other Thursday since 2015!

2020

December 10, 2020: #SocialGov Timesaver Tips
November 13, 2020: #SocialGov Strategy for Approaching Parler, MeWe & Any Alt Platform
October 29, 2020: #GovHalloween: Spooky Good Content & Keeping Spirits High
October 15, 2020: #Elections & #SocialMedia Advice for Public Communications & Officials
October 1, 2020: Best #S4SCON Tips for #SocialGov Handling Crisis
September 3, 2020: Staying Relevant on #SocialMedia When People Have Tuned Out 
August 20, 2020: #SocialMedia employee guidelines in govt: Can they post that?!
August 6, 2020: Keeping up with the Comments! Strategy help for overworked #SocialGov
July 9, 2020: Find the Right Message: Tips for Words, Tone & Clarity
June 25, 2020: Adapting to Virtual for Council Meetings, Events & Outreach
June 11, 2020: How Are Social Media Professionals Handling Difficult Messaging?
May 28, 2020: #SocialGovSelf-Care: What Works for You?
May 14, 2020: Handling Tough #SocialGov Topics During #COVID19 & Encouraging Each Other 
April 30, 2020: #SocialGov Check-In: #COVID19 Creative Fatigue, Messaging & More
April 16, 2020: #SocialGov & #COVID19: Let’s Check in with Each Other
April 2, 2020: Useful #COVID19 Content, Resources & Ideas for #SocialGov
March 19, 2020: #Coronavirus & #SocialGov: Effectively Communicating a #Pandemic
February 20, 2020: Are These #SocialMedia Platform Updates Useful for #SocialGov? 
February 6, 2020: #SocialMedia Emergency Prep: Handling #Coronavirus Rumors to Helpful Tech
January 23, 2020: Video Strategy to Build Trust & Humanize Government
Januray 9, 2020: Are Alternative #SocialMedia Platforms Relevant for Government?

2019

December 12, 2019: Achieving Accessibility: Starting, Improving & Implementing #a11y Tips for #SocialGov
November 14, 2019: Rumor Control: How Can Govies Stop Misinformation on #SocialMedia 
October 31, 2019: #GovHalloween Special: Unmasking Govt Teams by Showcasing Behind-the-Scenes 
October 17, 2019: Meaningful Crowdsourcing: Gain Content & Solutions yet Avoid #Fails 
October 3, 2019: S4SCON #BestOf Tips for #SocialGov Managers
September 19, 2019: How to Avoid, Learn (and Recover from) Social Media Mistakes
September 5, 2019: How do #SocialGov Managers Prep for Crisis?
August 22, 2019: New Issues for Managing #socialmedia Comments
June 27, 2019: Social Media for Internal Employee Engagement
June 13, 2019: Best Private Industry Ideas for #SocialGov to Borrow
May 16, 2019: New LinkedIn Strategies for Government
May 2, 2019: All Things GIFs, Except How to Pronounce It!
April 4, 2019: Best Lessons Learned at GSMCON2019
March 21, 2019: Nextdoor Strategies for Government
March 7, 2019: Social Media Outreach Strategies for Defined Audiences
February 21, 2019: Everything Podcasts! Why, How and Your Faves!
February 7, 2019: Social Media Platform Wishlists
January 24, 2019: Social Media Crisis Planning Exercises
January 10, 2019: How Agencies are Using Stories

2018

December 13, 2018: Inside Tips for Hosting Twitter Chats
November 29, 2018: #SocialGov Successes & Challenges
November 15, 2018: Using #SocialGov Facebook Groups
November 1, 2018: How Agencies are Using Instagram
October 4, 2018: How #SocialGov Jobs Compare Across the U.S.
September 20, 2018: Social Media Planning: Goals & Metrics
September 6, 2018: #SocialGov Ambassador Programs
August 23, 2018: Creative Social Media Budgets for Agencies with Limited Resources
August 9, 2018: Rollout Strategies: Plans, Policies & Campaigns
July 26, 2018: Copyright, Borrowing and Social Media, Oh My!
July 12, 2018: #SocialGov Humor: Do’s & Don’ts
June 28, 2018: Archiving & Record Retention
June 14, 2018: Conducting Social Media Audits
May 31, 2018: #SocialGov Templates for Everything
May 17, 2018: #SocialGov Video Strategy & Challenges
May 3, 2018: Top Lessons Learned at #GSMCON2018
April 5, 2018: Facebook Algorithm: How are #SocialGov agencies dealing?
March 22, 2018: #SocialGovProblems – What are your biggest challenges today?
March 8, 2018: Blocking, Hiding & Deleting: What your #SocialGov peers are doing
February 22, 2018: Best Practices for Elected Officials on Social Media
January 25, 2018: #SocialGov Style Guides & Branding Tips
January 11, 2018: Is Blogging Relevant for #SocialGov?

2017

December 28, 2017: Recent Facebook changes & affects to #socialgov
December 14, 2017: Instagram Stories
November 30, 2017: Holiday Hints for Social
November 16, 2017: Photography strategy & #socialgov
November 2, 2017: Promoting Government Events on Social Media
October 19, 2017: Hashtag Strategy for SocialGov
October 5, 2017: Getting #SocialGov Buy-In & Support
September 21, 2017: How to use #Socialgov for Customer Service
September 7, 2017: Special Forum: How Can #SocialGov Coordinators Help Each Other During Crisis
August 24, 2017: Instagram Strategy for #SocialGov
August 10, 2017: Twitter Strategy for #SocialGov
July 27, 2017: Facebook Strategy for #SocialGov
July 13, 2017: What if? Tell us the best response to various #socialgov scenarios
June 29, 2017: #SocialGov Creativity & Inspiration
June 15, 2017: Develop a staff social media training program for #socialgov
June 1, 2017: Wouldn’t it be nice? #SocialGov in a perfect world
May 18, 2017: Content Calendar Tips for #SocialGov
May 11, 2017: #SocialGov Gatekeeper: Trusting Departments to Post
April 20, 2017: Fix My Social Media. Shout out your biggest challenges & others offer advice!
April 6, 2017: Inside Look at #GSMCON2017
March 23, 2017: Your Favorite #SocialGov Tools & Services
March 9, 2017: Reaching Specific Audiences on Social Media
February 23, 2017: Addressing Complaints on #SocialGov
February 9, 2017: Planning Your #SocialGov Content Strategy
January 26, 2017: Brutal honesty on #socialgov – Does candor work?
January 12, 2017: #SocialGov Goals for 2017

2016

December 29, 2016: How to Deal with a #SocialMedia Platform Shutdown
December 15, 2016: #SocialMedia Profile Security & Hacks
December 1, 2016: How to Grow Your #SocialGov Team
November 17, 2016: How to Measure & Report Impact of Social Media in Government
November 3, 2016: How can we use #socialgov to engage and build citizen trust?
October 20, 2016: Live Video Lessons Learned & What’s New
October 6, 2016: What Governments Need to Know About #Snapchat
September 22, 2016: #Favoritethings for #SocialMedia
September 8, 2016: Free-4-All Anything Goes – No structured questions. Ask 4 govt #socialmedia advice & give advice!
August 25, 2016: Getting Departments without #SocialMedia Pages to Contribute to Main Agency Accounts
August 11, 2016: Social Media Goal-Setting in Government
July 28, 2016: Developing Social Media Strategy for Government
July 14, 2016: Government Response to #PokemonGo: Managing the Good & Bad
June 30, 2016: Rumor Control & Online Hostility
June 16, 2016: How can govt #socialmedia coordinators help each other during crisis?
June 2, 2016: Share Your Favorite #SocialMedia Tools
May 19, 2016: Tips for Getting Your Government #SocialMedia Content Seen
May 5, 2016: Social Media Content Ideas for Government
April 21, 2016: Best takeaways from #GSMCON2016
March 24, 2016: Tone & Candor on Govt #SocialMedia
March 10, 2016: Social Media Advertising
February 11, 2016: Advanced Facebook Strategies & Tactics
January 28, 2016: Managing Negative #SocialMedia Comments
January 14, 2016:  Social Media Crisis Planning for Government

2015

December 17, 2015: Herding Cats: Coordinating Social Across Your Agency
December 3, 2015: Social Media Graphics
November 19, 2015: Best Tips for Creating Government Social Media Policies
November 5, 2015: All Things #Instagram
October 22, 2015: Impromptu Govt Social Media: Strategy for the Unexpected
October 8, 2015: Twitter tips, tricks & new features
September 24, 2015: How Govt #SocialMedia managers interface w/ public safety agencies
September 10, 2015: Social Media Platform Updates – What’s New & What Works for Government
August 13, 2015: Managing Government Social Media with Limited Staff
July 30, 2015: Social media video platforms – Tips & ideas for government
July 16, 2015: Social media ad strategy for government
July 2, 2015: Using social media for citizen participation
June 18, 2015: Should government be funny on social media?
June 4, 2015: Resources for government social media managers